Shipping & Return Policies
FREE shipping on all orders of $50 or more in the lower 48 US States!

FREE SHIPPING ON ORDERS OVER $50


DOMESTIC - ONLINE & PHONE ORDERS

  • Orders over $50 ship free in the Lower 48 States
  • Orders under $50 in the Lower 48 qualify for $4.95 Flat Rate Shipping
Most orders will ship FedEx Ground and you will be sent a tracking number upon shipment. Small orders such as flies will typically ship via USPS 1st Class. If you have a preference towards one method or another, please let us know in the comments section of your order.

2 Day Shipping: $40
Overnight Shipping: $60

SALES TAX

Customers are responsible for any applicable sales tax. Washington State Residents qualify for a Sales Tax Discount by enter promo code WALOCAL at the time of checkout. This code must be entered at the time of checkout, or specifically requested on phone orders. This is valid for Washington State Residents only.

RETURNS & EXCHANGES

Red's stands behind a customer satisfaction guarantee. If you are not happy with the product's quality or condition, you may return it as long as it is new condition and can be resold. If you don't feel the product was "up to snuff" ship it back and we'll exchange it for another product of your choice. If it is a warranty issue, it is fastest and most efficient to go directly to the manufacturer.

If you plan to make an exchange:

1. Write a note explaining the problem, and what course of action you would like to take. On exchanges, just let us know what new product you would like. If the cost is greater, we'll give you a call to collect payment for the balance due.
2. Ship the product back to us
3. We'll get you setup with an exchange or refund.

Shipping Addresses for Returns:

UPS or FedEx

Red's Fly Shop
ATTN: Product Returns
14706 Hwy. 821
Ellensburg, WA 98926

USPS (For the fastest service, DO NOT return items via USPS)


Red's Fly Shop
PO Box 186
Ellensburg, WA 98926

ALASKA & HAWAII

Flat Rate: $40

*UPS requires expedited shipping to these states.


CANADA RATES

All Orders: $25


INTERNATIONAL ORDERS

USPS only

Don't live in the US? No problem! International Orders will be charged actual shipping cost.. Just email us a list of what you need, and where you would like it shipped and we'll email you an invoice by PayPal which can be securely paid with any major credit card. It is super easy.

International orders are not subject to US taxes. However, it is possible that import duties will be applied by the country of final destination. The recipient is responsible for payment of all applicable duties, taxes and other fees. Gift orders may be assessed duty depending on the country. Please contact your customs office for information on duties, taxes and restricted items. We remove all MSRP stickers and Value at 50% of the price of the package price.


OVERSIZED ITEMS

Some items are "Oversized" and do not qualify for Free Shipping. In these cases buyer will pay actual shipping cost. Most float tubes, pontoon boats, oars, etc. fall into this category.